Our Philosophy of Care
At Harden, we understand the importance of compassionate care, whether a patient is receiving hospice, or simply getting help with daily activities. Compassionate care involves not only physical care, but emotional and spiritual care as well. It is practiced with patients and their families.
Our philosophy of care has four principles:
The Golden Rule
"Do unto others as you would have them do unto you." This simple yet effective guiding principle impacts every level of care within our companies, from corporate policy to the daily interactions of our caregivers.
In our interactions, we strive for the highest ethical and professional conduct. In caring, we embody a service mentality, both internally and externally.
At the corporate level, the golden rule drives a commitment to innovation and continuous improvement and renewal. We strive to exceed our stakeholders' expectations, anticipating future needs and healthcare industry trends.
Excellence in Care
Our number one priority is the well-being of the patients we serve. We address their physical, emotional and spiritual needs, and we involve the extended community — families, local communities, state agencies and physicians.
The Harden Healthcare companies provide superior services and modern facilities that embody operational excellence. And we never forget the compassionate care that is a hallmark of our company.
Strategic Alliances with Hospitals and Agencies
Our companies foster relationships with hospitals and state agencies on the local level. We work to understand the needs of hospitals and physicians. Often, this means streamlining our admissions processes for those patients most in need.
Our skilled providers work to ensure the continuity of care and to achieve a high level of excellence in meeting the specific healthcare needs of our patients.
Strategic alliances extend beyond the hospital. We form partnerships with state and local agencies tasked with administering benefits and directing patients. We engage with local churches and participate in the communities where we practice.
Family Atmosphere with Associates
To attract and maintain the best associates, we must create a friendly, constructive atmosphere. Dignity, respect, honest communication and trust are hallmarks of our employee relationships. Through teamwork, delegation and participative decision-making, we empower our associates to develop and grow. We strive for diversity in our associates and their opinions.